Last updated: April 08, 2022
Shipping and Deliveries
Order processing time:
Our MISSION is to have your order processed within 1-3 business days.
Please be advised, due to higher order volumes, your order may take up to 5-7 business days to process.
Shipping and Tracking:
FREE SHIPPING on all Domestic Orders Over $70 (within USA)
FREE SHIPPING for international orders over $200 (within Canada)
***You must MANUALLY choose FREE SHIPPING upon checkout if order is over $70 ***
Other orders qualify for our discounted flat rate shipping of 8 USD for USA customers and 25 USD for Canada customers
All shipments are sent from Santa Clarita, CA. Orders are ship between Monday through Friday excluding federal holidays.
Usually takes 5-7 business days for shipping.
We try to get order shipped as fast as possible while still upholding to our standard of quality.
Due to certain circumstances out of our control shipping times may vary.
Once the order is processed and scanned you will receive an email with your tracking number.
When the carrier receives your package and scans it the tracking info will be updated. (Please allow 24 hours)
If you do not receive an email with tracking please contact Customer Support directly.
Feel free to contact support:
If you need an address correction please contact Customer Support.
If your products says DELIVERED but has NOT RECEIVED it, please feel free to contact us (customersupport@transcendla.com)
We will notify you via email if there are changes in our policy.